Professional Services and SME
Enterprise-grade IT, sized and priced for a smaller team.
The problems that come up every time.
Smaller firms carry the same cyber risk and the same client expectations as large ones, without an internal IT department. We become that department: one number to call, one invoice, and a technology stack that is actually looked after.
- No internal IT resource, so problems are fixed reactively and slowly
- Microsoft licences renewed without anyone checking what is used
- Backups that exist in principle but have never been restore-tested
- Cyber risk carried without knowing the actual exposure
- Several suppliers for voice, internet, cloud and support
- Staff working from anywhere on unmanaged devices
The stack we typically put into a professional services operation.
Drawn from across all nine pillars and assembled for this environment specifically. Rarely all at once, and almost never in this order.
Managed IT and Service Desk
Proactive monitoring and a tiered service desk with agreed response times, in place of break-fix.
Microsoft 365 and Teams Voice
Collaboration and telephony on one platform, with licence optimisation built in.
Backup, Disaster Recovery and Continuity
Immutable backup with scheduled restore testing and evidence you can show a client or auditor.
Cyber Security Review
A clear picture of actual exposure with a costed plan, sized for a smaller business.
Cloud PBX and Hosted Voice
Full PBX features with no on-premise hardware and per-extension billing that flexes.
End-User Compute and Device Lifecycle
Procurement, enrolment, management and secure disposal handled as a service.
Security Awareness and Phishing Simulation
Continuous training and simulated phishing with per-department risk scoring.
Digital Signatures and Document Workflow
Route, approve and sign contracts and quotes without printing.
Vodacom Business Mobile and SIM-Only Contracts
Staff contracts and Vodacom SIM-only options on business rates, with a proper audit of dormant lines nobody cancelled.
What a client in this sector should expect.
One
Tested
Tested
supplier, one invoice, one number to call
Tested
Tested
Tested
backups with documented recovery times
Known
Tested
Known
cyber exposure with a plan attached to it
Figures depend entirely on the starting position. We size the expected result during the design stage and agree how it will be measured before anything is deployed.
Let us walk one of your professional services sites.
We come out, look at what is actually running, and give you a written view of the gaps.
No obligation attached to it.
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