Communications and Collaboration

Replace the on-premise switchboard with a platform that moves when your people do.

• Full PBX feature set: IVR, hunt groups, call recording, voicemail to email
• Softphone, desk phone and mobile on the same extension
• Per-extension billing that flexes month to month
• Number porting handled end to end with no downtime

Cut the cost per minute without touching the way your team works.

• Geographic and non-geographic number ranges
• Least cost routing across multiple carriers
• Burstable channel capacity for seasonal peaks
• Detailed call analytics and fraud alerting

Turn Teams into your phone system so collaboration and telephony stop being two separate things.

• Direct Routing into Teams with local number ranges
• Licence optimisation so you only pay for what is used
• Migration from legacy PBX with parallel run
• Adoption sessions so the platform is actually used

Instant group communication that replaces two-way radio and works anywhere there is a signal.

• Turns any smartphone into a secure two-way radio
• Works across every South African network and over Wi-Fi
• No repeater infrastructure, no licence fees, national coverage from day one
• Rugged handset options for field, plant and mine conditions
• Emergency and man-down alerting built in

 A live operational picture for the people running the response.

• Live map of every unit, with talk group control from the desk
• Voice recording, playback and incident reconstruction
• Geofencing with automatic alerting on entry and exit
• Integrates with rostering and patrol management

One queue for voice, WhatsApp, email and web chat.

• Skills-based routing and supervisor live monitoring
• Full interaction recording and quality scoring
• Wallboards and real-time service level reporting
• Optional AI agents handling first-line volume