The Patel Group

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    • Home
    • About us
    • What we do
    • Solutions
      • Communicate
      • Connectivity
      • Office 365
      • Managed IT Services
      • Cloud Solutions
      • Cyber Security
      • Internet of Things (IoT)
    • Industry Updates
    • Promotions
    • Our Partners
  • Home
  • About us
  • What we do
  • Solutions
    • Communicate
    • Connectivity
    • Office 365
    • Managed IT Services
    • Cloud Solutions
    • Cyber Security
    • Internet of Things (IoT)
  • Industry Updates
  • Promotions
  • Our Partners

Managed IT Services

IT support, IT maintenance, IT help, help desk

Managed IT Services are a proactive approach to business technology, where an external provider takes full or partial responsibility for managing, monitoring, and maintaining your company’s IT infrastructure.


Instead of hiring a large in-house IT team, you partner with a Managed Service Provider (MSP) who delivers:


  • Network Monitoring – Constant oversight to detect and fix issues before they cause downtime
     
  • Cybersecurity Management – Protection against malware, ransomware, phishing, and other cyber threats with advanced tools and protocols
     
  • Data Backup & Disaster Recovery – Automated backups and rapid recovery plans to protect against data loss
     
  • Help Desk & User Support – Fast assistance for employees via phone, chat, or email
     
  • Cloud Services Management – Setup, optimisation, and security for cloud platforms and applications
     
  • System Updates & Patch Management – Keeping software and hardware up to date to reduce vulnerabilities


By outsourcing IT operations, businesses gain access to a team of skilled professionals, enterprise-level tools, and best practices — all for a predictable monthly cost. This model not only cuts overhead but also ensures better uptime, security, and scalability, freeing you to focus on business growth instead of technical headaches.

Contact Us

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Email: ash@patelgrp.co.za Phone: +27 82 666 0044

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